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Policy

PAIA & POPIA

How to ask Omnisky for records under the Promotion of Access to Information Act 2 of 2000 (PAIA), and who to contact about your personal information under POPIA.

Last updated 8 November 2026 · Omnisky (Pty) Ltd, Reg. 2024/154273/07
Masase AluwaniInformation Officer (Managing Director)
Form 2The PAIA form to request a record
30 daysFor us to decide on a request (PAIA)

1Company details

Omnisky (Pty) Ltd, registration 2024/154273/07, VAT 4760323578. 280 Oak Avenue, Ferndale, Randburg, Gauteng, 2194. Phone 010 634 1572. Email sales@omnisky.co.za.

2Information Officer

Masase Aluwani, Managing Director. Address and phone as above; email sales@omnisky.co.za with the subject "PAIA request" or "Privacy".

3Records we keep

  • Company records: registration documents, statutory registers and minutes.
  • Financial and tax records: invoices, accounting records and VAT returns.
  • Customer records: contact details, orders, repair jobs, estimates, hire agreements and training records.
  • Supplier and partner records: agreements, purchase orders and correspondence.
  • Employee records: as required by labour and tax law.

Some records are available without a formal request, such as our published policies and the information on this website.

4How to request a record

Complete Form 2 (request for access to a record of a private body), available on the Information Regulator's website, and send it to our Information Officer. Describe the record and the right you want to exercise or protect. The fees set in the PAIA regulations may apply; we tell you before any fee is payable.

We decide on a request within 30 days and tell you the outcome in writing. We may refuse access on the grounds set out in PAIA, for example to protect another person's privacy or confidential commercial information.

5Your personal information

To see, correct or delete the personal information we hold about you, contact the Information Officer. How we collect and use it is set out in our Privacy policy.

6Complaints

Information Regulator, Woodmead North Office Park, 54 Maxwell Drive, Woodmead, Johannesburg, 2191. Website inforegulator.org.za. PAIA complaints: PAIAComplaints@inforegulator.org.za. POPIA complaints: POPIAComplaints@inforegulator.org.za. Phone 010 023 5200.

QUESTIONS
010 634 1572 · WhatsApp 075 231 2982
OMNISKY (PTY) LTD
280 Oak Avenue, Ferndale, Randburg, 2194
Mon–Thu 09:00–17:00 · Fri 09:00–16:00 · Sat 09:00–14:00
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